April 14, 2020 / By Sam Savage
To all couples planning their weddings,
On behalf of the wedding industry, we’d like to say how sorry we are that you’ve had to postpone your plans for your special day. We are as devastated as you that we can’t be working at the moment, but we know that everyone’s health must come first .
We would like to thank you for being patient, understanding and in a lot of cases, so overwhelmingly kind and supportive. Small businesses are struggling to work through this and it makes such a huge difference when you have incredible clients.
Please know that your wedding suppliers are doing everything they can to help you. When we all come out the other side and your wedding can go ahead, it will be truly amazing, as wedding suppliers will be so thrilled to be doing what they love again.
To all wedding suppliers, We’ve witnessed the huge strain this has put on each businesses and the industry, which has been extremely challenging. Well done for all your hard work and doing everything you can to make things work for your couples. We’ve seen incredible support for each other, with everyone doing their best to move forward. This is when it truly helps to have a community around you. Give yourselves a huge pat on the back for working incredibly hard during a challenging time and pulling together as one big happy wedding family!
There’s no doubt that this has disrupted everyone’s lives and if you have a wedding planned, you may be anxious about what to do. No one knows how long we’ll be on lock down, but hopefully you’ll find these tips helpful and reassuring…
Keep in touch with your venue and other wedding suppliers. They will be able to give you a sense of whether you need to postpone your date. Be aware that they will be inundated with calls and emails, so be patient.
You may not be able to hold a date or multiple dates with suppliers. This isn’t them being difficult, they are simply trying to be able to provide alternate available dates to as many of their clients as possible. If you are considering postponing, talk to your venue and registrar/celebrant first about which dates they have available and then contact all of your suppliers with those dates and fingers crossed, they can all do one of those dates. It is likely that not all of your chosen suppliers will be available for the new date.
Don’t panic! Here’s what to do: Talk to your wedding insurance company. You may be able to claim the deposit that you paid to the supplier you can no longer use. Ask your suppliers for recommendations. You chose them because you trusted them – let them help you.
We'd love to chat to you about how we can help with your special day